Terms And Conditions

Groxo App ko download, install ya use karne se pehle kripya in Terms & Conditions ko dhyaan se padhein. App ka use karna matlab aap in sabhi terms se sahmat hain.

1. App Usage

Groxo ek online grocery ordering aur home delivery platform hai. User app ka use sirf legal aur personal purpose ke liye karega. Kisi bhi illegal activity ke liye app ka use mana hai.

2. User Account

Order place karne ke liye valid mobile number / details dena zaroori hai

User apne account ki security ke liye khud responsible hoga

Galat ya fake information dene par account suspend ho sakta hai

3. Product & Pricing

Products ki price, availability aur offers bina notice change ho sakte hain

Product images sirf reference ke liye hoti hain

Actual product packing / brand thoda differ kar sakta hai

4. Order & Delivery

Delivery sirf selected areas mein available ho sakti hai

Delivery time estimated hota hai, guaranteed nahi

Natural issues, traffic ya technical problem ke kaaran delay ho sakta hai

5. Payment

Groxo Cash on Delivery (COD) aur online payment modes support karta hai

Payment failure ya refund delay banking partner ke rules par depend karega

6. Cancellation & Refund

Order confirm hone ke baad cancellation limited cases mein hi possible hogi

Delivered items generally non-returnable hote hain

Damaged ya wrong product ke case mein support se contact karein

7. User Responsibilities

User agree karta hai ki:

App ka misuse nahi karega

Fake orders ya fraud activity nahi karega

App ya company ki reputation ko nuksaan nahi pahunchayega

8. Limitation of Liability

Groxo kisi bhi indirect loss, delay, ya third-party issue ke liye responsible nahi hoga. App “as-is” basis par provide ki jaati hai.

9. Account Suspension

Agar user in Terms ka violation karta hai, to Groxo bina notice ke account suspend ya terminate kar sakta hai.

10. Changes to Terms

Groxo kabhi bhi in Terms & Conditions ko update kar sakta hai. Updated version app ya website par available hoga.

11. Governing Law

Yeh Terms Indian laws ke under governed hongi.