Groxo (“we”, “our”, “us”) aapki privacy ko respect karta hai. Yeh Privacy Policy batati hai ki Groxo app ka use karte waqt hum kaun-si information collect karte hain, kaise use karte hain aur kaise protect karte hain.

1. Information We Collect

Jab aap Groxo app use karte hain, hum following information collect kar sakte hain:

a) Personal Information

Name

Mobile number

Email address

Delivery address

b) App Usage Information

App interaction details

Order history

Device information (Android version, device model – security purpose ke liye)

c) Location Information

Delivery ke liye aapka location (sirf order process ke liye)

2. How We Use Your Information

Hum aapki information ka use following purposes ke liye karte hain:

Grocery orders process aur deliver karne ke liye

Customer support provide karne ke liye

Order status aur important updates bhejne ke liye

App performance aur service improve karne ke liye

Fraud aur misuse se bachav ke liye

3. Information Sharing

Groxo aapki personal information kisi third party ke saath sell ya share nahi karta, except:

Delivery partners (sirf order delivery ke liye)

Legal requirement hone par (law enforcement request)

4. Data Security

Hum aapki personal information ko secure rakhne ke liye reasonable security measures use karte hain. Phir bhi internet par 100% security guarantee nahi hoti.

5. User Rights

Aapko adhikar hai:

Apni personal information update karne ka

Account delete karne ka request karne ka

App use na karne ka (uninstall kar sakte hain)

6. Children’s Privacy

Groxo app 13 saal se kam age ke bachchon ke liye design nahi ki gayi hai. Hum jaankar kisi child ka data collect nahi karte.

7. Changes to This Privacy Policy

Hum kabhi bhi is Privacy Policy ko update kar sakte hain. Changes yahin page par update kiye jayenge.